Fireflies.ai
AI meeting assistant that automatically records, transcribes, and summarizes meetings across Zoom, Teams, and Meet — with searchable history and CRM sync.
About Fireflies.ai
Fireflies.ai solves the meeting note problem by removing humans from the process entirely. An AI bot called Fred joins your Zoom, Google Meet, Teams, or Webex call automatically, records everything, transcribes it with speaker labels, and delivers a summary with key decisions, action items, and discussion points directly to your email and app within minutes of the meeting ending.
The searchable archive is the feature that compounds in value over time. Every meeting you’ve ever recorded in Fireflies becomes searchable by keyword. Ask “when did we discuss the pricing model?” and Fireflies surfaces every meeting where that topic came up, with timestamps to jump directly to the relevant moment. For organizations that make important decisions in meetings, this institutional memory is genuinely valuable.
The AI summaries hit the key beats — what was decided, what follows up is needed, who’s responsible — without including every tangent and sidebar from the conversation. Action items are auto-extracted and can be pushed to project management tools like Asana, Trello, or Linear. CRM integrations sync call notes directly to Salesforce or HubSpot records, eliminating the manual logging that sales teams universally resent.
Conversation analytics are included for paid plans: you can see metrics like talk time ratios, question frequency, and filler word rates — useful for coaching sales teams or improving meeting facilitation habits.
The free plan gives limited transcription credits and storage. The Pro plan ($18/month) covers unlimited transcription for meetings under 60 minutes, full archive access, and integrations. Business and Enterprise plans add team analytics, custom vocabulary, and advanced security controls.
Screenshots
Key Features
- Automatic meeting recording Fred, the Fireflies bot, joins your meetings automatically and records audio and video without any manual setup.
- AI transcription and summaries Produces accurate speaker-labeled transcripts and AI-generated summaries with key decisions and action items.
- Searchable meeting archive Search across all your meetings by keyword — find every time a topic, name, or decision was discussed.
- CRM integration Sync meeting notes and action items directly to Salesforce, HubSpot, and other CRMs.
Use Cases
- Never manually taking notes in sales calls again
- Keeping a searchable record of all team decisions
- Onboarding new team members by sharing past meeting context
- Logging client call summaries to CRM automatically
Pros
- Works with every major video platform including Google Meet and Webex
- Searchable history across all meetings is extremely valuable
- CRM integrations reduce manual data entry significantly
Cons
- Transcription accuracy drops with heavy accents or background noise
- Free storage is limited — older transcripts get archived